At Yummy Yums, your satisfaction and trust are our top priorities. We want every purchase to bring joy, and if something doesn’t go as expected, we’re here to make it right.
1. Hassle-Free Returns & Exchanges
We understand that sometimes things don’t go as planned. If you’re not completely happy with your order, contact us within 24 hours of delivery. Our team will guide you step by step for a return or exchange.
2. Damaged or Wrong Items
If an item arrives damaged or incorrect, send us clear photos of the product and packaging immediately.
We’ll replace it quickly at no extra cost, because we want your little one to get only the best.
3. Return Eligibility
To qualify for a return or exchange:
- Products should be unused and in original packaging.
- They should be in the same condition as when received.
- In some cases, we may ask for additional details to assess the situation fairly.
4. Refunds
If a refund is required, we process it promptly. Refunds are usually issued to the original payment method. Timing may vary depending on your payment provider.
5. Non-Refundable Items
Certain products cannot be refunded due to hygiene or safety reasons.
These items are clearly mentioned in the product description. If you’re unsure, our team is happy to clarify before you buy.
6. Return Shipping
- Customers usually cover return shipping costs.
- If the issue is our mistake, we’ll handle the shipping at our expense.
7. Simple Process for Returns & Exchanges
- Contact our customer support within 24 hours.
- Share clear photos and a brief description of the issue.
- Follow the instructions provided by our support team.
8. Why You Can Trust Us
At Yummy Yums, we’re committed to quality, transparency, and care. Every step of our refund and return process is designed to give you peace of mind.
We want parents to feel confident that:
- Your child receives safe, high-quality food.
- You are treated fairly if there’s ever an issue.
- Shopping with us is hassle-free and trustworthy.
9. Contact Us
Questions? Concerns? Reach out anytime: support@yummyyums.store.
We’re always happy to help and ensure your experience is positive.
Bottom line:
At Yummy Yums, we go the extra mile to make sure your little ones get the best, and parents can shop without worry.